Privacy Policy

At Canadian Health Products Int’l Inc., we are committed to safeguarding the privacy and security of your personal information obtained by your customer relationship with us. This statement discloses our privacy practices and policies, and explains the types of personal information we collect, for what purpose, and the steps taken to ensure your personal information is handled appropriately.

Your personal information will not be given to or sold to anyone for any purpose.

Personal information is defined as information about an identifiable individual. Personal information includes, but is not limited to, your name, address, contact information, age, date of birth, gender and financial information.

Consent

By providing your personal information to Canadian Health Products Int’l Inc., you are consenting to our use of your personal information for the purposes outlined herein.

Aggregate Site Use Information

Certain information is automatically collected when an individual accesses our website. This information includes:

  • Usage data;
  • IP address or domain name;
  • Date and time of the page request;
  • Referring website (where applicable); and
  • Other parameters in the URL.

In addition, we use cookies which are small pieces of text used to store information by web browsers on a device to assist with the storage of your preferences and other information that is used on webpages that you visit.

The information above is collected to help Canadian Health Products Int’l Inc. better understand the preferred areas of our website and to help personalize and improve the online experience of our visitors. This data is also used to fight spam and website attacks, as well as to combat fraud during the purchase process. Remarketing is used with cookies to show personalized ads to individuals who have visited our website in the past as they browse third-party websites.

Should you wish to opt out of a third-party vendor’s use of cookies, you may do so by visiting the Network Advertising Initiative page, which can be accessed using the following link: http://optout.networkadvertising.org/#!/

Online Order Information and Security

If you place an order online from our website, we use ordering forms that request your contact information, financial information, and ordering information. We require only the information needed to complete the processing of your order and billing. We may also use the information to contact you regarding your order. The information that we require includes, but is not limited to, your name, mailing address, telephone number, email address, credit card holder name, credit card number, expiry date, CVN and billing address. If you wish to opt out of all forms of communication, please contact us to this effect.

We also share our users’ personal information with third party shipping companies and credit card processing companies in order to bill and ship your order. We share only the information that is required for these purposes. Should you have any questions or concerns about the privacy policies of these third parties, please contact Canadian Health Products Int’l Inc. and we will provide you with their names and contact information.

Security

Canadian Health Products Int’l Inc. uses appropriate measures to protect your personal information. The personal information that is provided to us in connection with an online order is exchanged on a secure server. Our order form is secured with Organization Validation Secure Sockets Layer (OV SSL) protocol, which encrypts the personal information transmitted through our website when you place an order with us. The encryption process protects information, such as your credit card number and billing address, by scrambling this information before it is sent from your computer. All systems and networks are password protected to safeguard your personal information. Canadian Health Products Int'l Inc. restricts access to personal information to selected members of Canadian Health Products Int'l’s staff on a need-to-know basis.

Links

This website may contain links to other websites and advertisements that are not managed by Canadian Health Products Int’l Inc. This privacy statement only applies to information that is collected by our website. We are not responsible for the privacy practices and policies of these third parties.

Access to Information

Upon request, you will be informed of the existence, use and disclosure of your personal information. You will also be given access to this information. Should you note any discrepancies, your information will be amended as appropriate. Such request can be made by using the available means below.

Contact Us

If you have any questions, concerns or complaints about these practices and policies, or our compliance with same, please contact us:

  • By email at essiac@essiacproducts.com
  • By telephone at:
    • North America: 1-866-727-8800 (Toll Free)
    • United Kingdom: (020) 3239 2221
    • Australia: (02) 8006-1150
    • France: 01 85 14 92 92
    • International: 1-506-455-1788
  • By mail at Canadian Health Products Int'l Inc., Prospect Plaza, 1040 Prospect Street, Suite 300-25, Fredericton, NB, E3B 0H8, Canada.

We will respond to your questions or concerns within a reasonable time. Should a complaint be made, we will conduct an investigation.

Changes to our Privacy Policy

Canadian Health Products Int’l Inc. may update this privacy policy in the future. Therefore, we encourage you to review this website’s privacy policy from time to time. We will notify visitors to this website of any material changes to our privacy policy by placing a prominent notice on our website.